Terms of Service

Terms & Conditions

Last Updated: 01-10-2025

Welcome to www.shama-perfumes.com (the "Website"). This Website is operated by Shama Perfumes LLC, headquartered in Dubai, United Arab Emirates. By accessing or using the Website and purchasing from our platform, you agree to be bound by these Terms and Conditions, along with our Privacy Policy and Refund & Exchange Policy.

 

1. Eligibility to Use the Website

To place an order on this Website, you must be legally able to enter into binding contracts under applicable law and possess a valid credit/debit card. You agree to provide accurate and up-to-date personal information.

 

2. Orders & Acceptance

After placing an order, you will receive an acknowledgment email and WhatsApp message with your payment and order details. The contract is formed once your order is dispatched. We reserve the right to refuse or cancel any order due to product unavailability, payment authorization issues, or pricing inaccuracies.

 

3. Product Information

We make every effort to ensure the product details, images, and prices are accurate. However, minor variations may occur. All prices include VAT unless stated otherwise. Products are subject to availability.

 

4. Payment & Pricing

We accept all major credit/debit cards. Prices are listed in AED and include VAT. Shipping costs are calculated at checkout. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.